Welcome to our Crypto Loko Casino Review, where we investigate the website currently found at CryptoLoko.com.
If you feel they have scammed you, please leave a report below this review.
On May 19, 2023, a Mississippi, USA person who reports losing $338 left the following review about a cryptocurrency scam with the BBB (Better Business Bureau):
CryptoLoko fails to address email inquiries related to withdrawal issues, leading customers to believe they have won significant amounts but imposing undisclosed conditions that hinder withdrawals despite the presence of a “withdrawable balance.”
Their responsiveness only seems to occur when negative feedback is received, giving the illusion of customer concern. Legitimate concerns raised by customers are disregarded, while efforts are made to fabricate positive reviews. These recurring negative experiences from multiple users serve as a warning.
In my personal experience, I attempted to withdraw $328, hoping to at least receive the maximum withdrawal limit of $50 for a no-deposit free bonus. Unfortunately, even after paying a non-refundable $10 deposit, I received no funds and was only able to use it for free play. I anticipate that CryptoLoko will respond with various reasons for denying my withdrawal, conveniently excluding these reasons from their terms and conditions, in an attempt to discredit me.
It is evident that their mixture of fake positive reviews and genuine negative reviews is damaging their reputation. It is illogical for a business to persist in such practices for an extended period, and their exposure as scammer is inevitable. It’s only a matter of time before they are unmasked. Perhaps the owner of cryptoloko.com would have been better suited for a profession away from the public eye, such as a zookeeper.
They provided the following information regarding the scammer:
- Email: Help@cryptoloko.com
- Website: CryptoLoko.com
In short, the complainer claims that CryptoLoko deceives customers by falsely indicating they have won money but imposes undisclosed conditions that prevent them from withdrawing their winnings. The platform is accused of ignoring legitimate customer concerns and instead focusing on creating fake positive reviews. The individual’s attempt to withdraw winnings was unsuccessful, leading them to believe that CryptoLoko was a scam.
So is Crypto Loko a SCAM?
CryptoLoko.com Review
CryptoLoko.com was registered through GoDaddy on August 27, 2021, and is set to expire on August 27, 2023, unless renewed. Cloudflare protects it as well as a privacy service by Domains By Proxy.
CryptoLoko claims to be
the premier online crypto casino! Start your crypto gaming adventure at Crypto Loko and claim a generous welcome bonus that’s truly extraordinary. Enjoy a wide selection of thrilling slots and table games that are sure to keep you entertained.
According to SimilarWeb, they are ranked #12,697 globally and #3,337 in the United States. Its Category Rank is #16 in Gambling > Casinos (In United States), with Total Visits of 3.7M in April 2023 and an average visit duration of over 8 minutes.
While cryptoloko.com’s traffic decreased by 46.17% compared to the previous month (March 2023), it is still a very popular website, especially in the US, New Zealand, Canada, Hungary, Ukraine, Germany, and other countries, and it is the 16th most popular online casino in the US.
Based on cryptoloko.com, Crypto Loko is an online casino that offers a variety of games, promotions, and fast cashouts.
The casino supports various cryptocurrencies for deposits, including Bitcoin, Litecoin, Ethereum, Doge, and others.
They provide a wide range of games, including slots, table games, video poker, and progressive games.
The casino offers weekly Loko Bonuses and has an affiliate program.
Crypto Loko Casino Promotional Offers
CryptoLoko offers a welcome bonus of 505% boost and 55 free spins for new players.
This offer is available on the first deposit and requires a minimum deposit of $20.
It comes with a 30x playthrough requirement and a 13x max cashout limit.
The free spins are valid on the Neon Wheel 7s slot game.
In addition to the 505% New Players Bonus + 55 Free Spins, other promotional offers include:
- El Gordo: 248% Reload – This offer allows players to cash in with a 248% bonus, which can be used multiple times. There is a 24x playthrough requirement, no cashout limits, and it can be redeemed with a deposit of $248 or more.
- Daily Free Spins – Players can unlock 18 free spins daily for a week when they deposit. This offer has a 30x playthrough requirement, a $50 max cashout limit, and can be redeemed once per day if a deposit has been made in the last seven days.
Crypto Loko Casino VIP Lounge
The VIP Lounge at Crypto Loko is designed to reward players for their loyalty and offers different tiers with increasing benefits. By making three deposits, players gain access to the VIP Lounge. The longer they play, the more benefits they receive.
The VIP Lounge includes the following tiers and benefits:
Poko Loko
- 5% Monthly Insurance
- Earn 1 Loko for every $10 wagered
- $2,000 Instant Payouts
Payaso
- 6% Monthly Insurance
- Earn 1 Loko for every $7.5 wagered
- $5,000 Instant Payouts
Kooky
- 7% Monthly Insurance
- Earn 1 Loko for every $5 wagered
- $5,000 Instant Payouts
Batty
- 8% Monthly Insurance
- Earn 1 Loko for every $5 wagered
- $10,000 Instant Payouts
Muy Loko
- 10% Monthly Insurance
- Earn 1 Loko for every $2 wagered
- $10,000 Instant Payouts
Crypto Loko Casino Games
The games are categorized and sorted by themes, such as Ancient Civilizations, Action/Adventure, Christmas, and more, and players can search for specific titles.
There is a practice mode to play with some of the games.
Games include:
- Cash Bandits 2
- Fortunate Buddha
- 5 Wishes
- Plentiful Treasure
- Paddy’s Lucky Forest
- Run Rabbit Run
- Sweet 16 Blast!
- Warrior Conquest
- Fortunes of Olympus
- Masks Of Atlantis
- Cleopatra’s Gold
- 777
- Jackpot games, such as “Mighty Drums,” “Cash Bandits Museum Heist,” “Aztec’s Millions,” “Megasaur,” “Shopping Spree II,” and “Spirit of the Inca.”
FAQ
The FAQs section addresses common queries related to deposits, withdrawals, transaction history, withdrawal rules, fees, purchasing crypto, accepted currencies, and withdrawal delays.
Deposits are instant, and withdrawals can take as little as 3 hours.
The minimum deposit amount is $30.
Crypto Loko accepts several cryptocurrencies, including Bitcoin (BTC), Litecoin (LTC), Bitcoin Cash (BCH), Dogecoin (DOGE), Ethereum (ETH), and Ripple (XRP).
The website mentions plans to accept more crypto coins.
Crypto Loko Casino – Bitcoin Guide
Crypto Loko offers a guide to using crypto for playing on their platform, including creating an account with Coinbase, purchasing Bitcoin on Coinbase, depositing Bitcoin at the online casino, and receiving casino winnings through Coinbase.
The guide provides step-by-step instructions on creating a Coinbase account, including providing personal information and verifying identity. It also explains how to purchase crypto on Coinbase, make deposits with crypto at the online casino, and withdraw winnings.
Responsible Gambling
Crypto Loko offers information related to responsible gambling, support for problem gambling, protection of minors, and general information about the Crypto Loko online casino: Crypto Loko is an online casino platform that prioritizes safety and welfare.
They provide a secure and regulated platform for real money betting and online gaming. However, they emphasize responsible gambling and discourage participation from individuals with gambling problems.
They advise against gambling to eradicate debts or as a source of income.
To ensure a positive gambling experience, Crypto Loko offers advice to players, such as:
- using designated budgeted money
- not wagering more than comfortable
- avoiding chasing losses
They encourage treating gambling as entertainment and not letting it interfere with other commitments.
For individuals at risk of developing a gambling addiction or spending beyond their means, Crypto Loko recommends tracking spending, setting personal limits on deposits and wagers, and implementing cool-down periods or self-exclusion from the casino.
In cases where additional help is needed, Crypto Loko provides resources such as Gamblers Anonymous, GamCare, and Gambling Therapy, which offer 24/7 hotlines and professional assistance.
The platform has strict measures to prevent underage gambling and does not accept or advertise to individuals under 18.
They require identity verification and will void accounts found to be associated with minors.
Terms and Conditions
The following countries are prohibited from playing all together at Crypto Loko:
- Czech Republic
- Slovakia
- Serbia
- Costa Rica
- United Kingdom
- Australia
- Spain
Some additional points worth taking into consideration from the T&C document:
- The casino can void winnings and confiscate balances for various reasons, including subjective determinations like being considered a professional player.
- The document mentions that the casino can block accounts for suspected fraudulent practices without clear criteria or guidelines.
- The 5% processing fee for all withdrawals may disadvantage players.
- The non-cashable nature of bonus amounts may result in users receiving a lower withdrawal amount than expected.
Customer Support
Regarding customer support, Crypto Loko emphasizes its 24/7 availability and provides an email address (help@cryptoloko.com).
Users can ask questions or concerns and are encouraged to try the live chat or browse the FAQs for assistance.
About Crypto Loko Casino
According to their About Us page, Cryptoloko’s mission is to provide a superior crypto gaming experience, offering a wide range of new and exciting games and classic favorites.
The platform aims to create an aesthetically pleasing and user-friendly website for players, ensuring privacy and security throughout the gaming experience.
However, no information is provided regarding the company behind Crypto Loko, its location, licensing, regulations, etc.
Crypto Loko Casino Reviews
According to casinofreak.com, the casino appears to have a favorable review from users who appreciated the quick payout time and the lack of “typical online casino hassles.”
On Scam Detector’s Validator tool, the website received a medium-authoritative ranking of 63.8 out of 100, indicating that it is deemed legitimate, known, and vetted. It has proximity to suspicious websites with a score of 17 out of 100. The review suggests that users be cautious while using this website, even though it seems legitimate based on their metrics.
On nonstopbonus.com, the casino has received seven comments, 617 likes, and 327 dislikes. User reviews for Crypto Loko Casino are mixed. Some users complain about withdrawal delays and difficulties, while others appreciate the graphics and free spin bonuses.
For example, Michael Banda posted a review on January 31, 2023, stating that Crypto Loko Casino makes it difficult and inconvenient to withdraw funds. Michael said the casino provided various excuses to delay payment, including demanding address verification. He found the process burdensome, as the casino consistently had reasons for rejecting the documents he submitted. The communication between Michael and the casino took two weeks between each response. Michael concludes by advising others not to deposit money, expecting a prompt return.
Another review titled “I won $400.” from March 22, 2023, goes:
I won a game on their website, and according to their terms, they were supposed to send me my winnings after I sent them $10 worth of bitcoins. However, they have failed to fulfill their promise, and despite my attempts to contact them, the emails I have sent are not going through.
Trustpilot
And finally, on trustpilot.com, Crypto Loko Casino received mixed customer reviews. Some customers have had positive experiences, praising the casino for its games, bonuses, and fast payouts. They appreciate the free spins and free rolls tournaments offered by the casino. These customers found the customer support to be helpful and courteous.
However, there are negative reviews as well. Some customers have complained about slow payout times, with withdrawals taking days instead of minutes or hours. They have also mentioned difficulties in contacting customer support and receiving responses to their inquiries. There are claims of unresponsive email communication and a lack of live chat support.
There are allegations that the casino requested additional deposits or verification steps before allowing withdrawals.
To summarize negative Crypto Loko Casino reviews, people complain about issues with cashing out their winnings, long withdrawal times, lack of response from customer service, and difficulties contacting live chat support.
Some customers also mention discrepancies in bonus offers and the removal of bonuses or free spins without explanation. There are allegations of favoritism, unfair treatment, and the cancellation of withdrawal requests.
Some customers claim the casino is a scam and accuse it of theft. The replies from the casino often request further information to locate the accounts and offer assistance, but some customers express skepticism about the legitimacy of the responses.
Overall, the information presented a mixed picture of Crypto Loko Casino, with positive and negative reviews.
Conclusion
In conclusion, based on the information gathered from various sources and user reviews, it is recommended to exercise caution with Crypto Loko Casino.
Multiple negative reviews highlight issues with withdrawal delays, difficulties in contacting customer support, and obstacles in the withdrawal process.
Some customers have expressed skepticism and dissatisfaction with their interactions, including allegations of favoritism and unfair treatment.
Furthermore, the lack of a license and unknown operator raises concerns about the safety and legitimacy of the casino.
Even if it’s not a full-fledged scam, it is worthwhile to consider these factors before engaging with Crypto Loko Casino or using a reputable alternative.
If you are a victim of the Crypto Loko Casino, please let us know by commenting below, and if you have lost a significant amount of money to online scams, do not lose hope. We can help you recover your funds!
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