Report Your Scam is a service by CNC Intelligence

How To Get Money Back After Being Scammed Online

You found a great investment opportunity and put in your hard-earned pay only to discover it was actually a scam. Can you somehow recover your money or is it lost for good? On this page, we cover how to get money back after being scammed online.

We have also published a complete guide on how to report a scammer online.

Recovering money lost to online scams

First of all, realize that often you CAN get your money back after you’ve been scammed.

A mistake a lot of online scam victims make is believing that online scams are anonymous and there’s no way to track the scammers, so they just give up.

Don’t make this mistake. Know that online businesses nowadays are no different than physical businesses. Just as you would not give up after being scammed by a physical business, you should never give up when an online business defrauds you.

That being said, how you should act and whether or not you’ll get a refund depends on what happened.

For example, if you see an unauthorized payment in your bank account or credit card bill, then you should immediately contact your bank/credit card company and inform them of that. If they detect a fraudulent transaction they will be able to reverse the charge.

If however, you have purchased something from a scammer, you can request a chargeback through your payment provider (e.g., PayPal, credit card company, bank).

We’re experts in recovering money from online scams, so feel free to contact us with the specific details and we will be happy to guide you free of charge!

Scammed Online How To Get Money Back – Instructions by Payment Method

What payment method did you use?

CNCIntel Banner

Credit/debit card – Contact the card company or bank that issued the card and tell them the charge was fraudulent charge. Request to reverse the transaction and give you your money back.

Bank transfer – Contact the bank and tell them that the transaction was unauthorized. Request that they reverse the transaction and give you your money back.

Gift card – Contact the company that issued the gift card. Request a refund, explaining that the card was used fraudulently.

Wire transfer – Contact the wire transfer company (e.g., the bank, MoneyGram, Western Union, etc.) and request a reversal of the wire transfer, explaining that you have been scammed by the recipient of the money.

Money transfer app – Contact the company behind the money transfer app and request a reversal of the payment, explaining that it was a fraudulent transaction. If the app is linked to your debit/credit card, make sure to also report the fraud to the card company or bank.

Cryptocurrency (e.g., Bitcoin) – While many people believe that cryptocurrency payments are not reversible and that once you pay with cryptocurrency, you can only get your money back if the scammer sends it back, we are experts on tracing cryptocurrency transfers and can often locate the recipient of the money. We also have connections with law enforcement and can make sure your money is returned to you. Contact us for a free consultation.

Cash – Contact the delivery service (e.g. U.S. mail) you used to deliver the cash and contact them requesting to intercept the package.

How To Get Money Back From Scammer – Step-by-Step Guide

If you realize you have been scammed, here are the steps you should take to maximize your chances of getting your money back.

  1. Remain calm
  2. Collect all documents and information related to the scam and the transaction. This includes social media chat logs, screenshots of your interaction with the scammer, the scammer’s contact information, their website, emails, text messages, receipts, bank records, credit card statements, etc.
  3. Write a chronological summary of your interactions with the scammer. Be as detailed as possible and include the specific amounts of money transferred. If you know or suspect where the scammer is located, include that information as well.
  4. Consult with the instructions in the previous section to find out who you need to contact (e.g., your bank, credit card company, a payment service provider such as PayPal, or a cryptocurrency recovery service.
  5. Make the phone call and provide any information you are asked for in a calm manner. Ask how you can submit the physical documentation. Record the name/identification number of the representative you talk to, and their direct number, if they have one. If possible, record the call or request that a written confirmation of the conversation is mailed to you.
  6. Following the initial call, you may be asked to provide additional information.
  7. If you don’t hear back or get your money back within 30 days, follow up.
  8. If your claim is refused or you need help, feel free to contact us since we offer free consultations as well as assistance with the recovery of scammed cryptocurrency.

How Do I Get My Money Back From A Scammer – Warning!

One of the worst types of scams is a Refund and Recovery scam.

These are scams that target people who already have been scammed!

CNCIntel Banner

Fake recovery companies advertise their services, making you believe that they will help you get your money back from a scam.

They can also find victims by buying email lists from other scammers. These lists contain email addresses and other contact information of scam victims.

Sometimes it can even be the same scammer who got you once, contacting you again from a different email address or phone number, offering you their fake money recovery service.

Often the company which has scammed you will contact you and say they are offering refunds to dissatisfied customers. They just need to charge you a processing fee and then they will be able to release the money to you.

In this type of scam, you will be asked to pay some upfront money, which may be termed a

  • shipment and handling charge
  • administrative charge
  • processing fee
  • retainer fee
  • donation
  • tax

You pay them and then they disappear with your money, not providing the service.

These scammers have a way of making you think you can trust them. For example, they may claim to be working for a government agency or a law firm. They might even set up a fake website to back their claims.

The problem is that even legitimate recovery firms will charge you an upfront fee for their services. How to tell if you’re dealing with a legitimate company or with a scam?

First, a legitimate recovery company will not come to you. They will not contact you “out of the blue,” via cold calling. The way it works is that the scammed person searches for a recovery company and contacts them first.

Second, when you research a recovery company, keep in mind that Google will usually show you the best companies at the top of the search results.

CNCIntel Banner

First foogle result for query "recover scammed bitcoin" - How To Get Money Back After Being Scammed Online
Google “recover scammed bitcoin”

But even then you should search for the “recovery company name” + “reviews” and see what comes up. If you see the recovery company has mostly positive reviews, then you can probably trust them.

How To Recover Money From A Scammer – The Bottom Line

Getting money back from an online scam may look difficult or even impossible, but in reality, it is pretty straightforward and achievable.

Even for cryptocurrency transactions, it is definitely possible to trace the perpetrators and recover your money.

We hope this article has helped you understand how to get your money back after being scammed online. If not, be sure to contact us with any questions you may have.

If you have been scammed, make sure to contact us for a free consultation or check out our Recommended Scam Recovery Services!

You may also leave a comment below and share your story publicly.


When you comment, your name, comment, and the timestamp will be public. We also store this data, which may be used for research or content creation in accordance with our Privacy Policy. By commenting, you consent to these terms.
10 Responses
  1. Lori marchese

    I GOT scammed by PLScheck cashing etc.twice 3 ,4 times in different ways by the scammer and the bussiness who receives my direct deposit scammed me for $3400 Got me good First,,,w a fraudulent Transaction on August the 17th they must have got the card info over the phone. Between the 17th and the 28th or ninth, they got me for 1000 then another 1000, Then they turned the card back on an got me again I went down turned the card off over the phone then in person had the account changed to a new account an on August 28th.filed a dispute that was denied 4 $1600 they did not care that there were obvious fraudulent transactions on there Expedia two different airlines playstation blizzard dynamics, sports sequence, and some various uber eats.. They returned a little bit of that but not much.. Then in September someone got my. My new card that was supposed to.be delivered in the mail got it In Cicero, Illinois,funny that’s where there corporate office is located 4 PLS …Well then on the 8th 9th of Sept they
    used it at Walmart Super center Got cash back Where they got my banking information or my. Social security number is beyond me and pin.. Got me for almost $1500. and also Best Buy. They turned the card back on after it was turned off. They got me for another For $400 a few days past sept9th..after that Since I never received the card, I wouldn’t have thought it would be a problem giving me my money back. And I did a dispute and it was denied as well. What they replaced is mineoot ,,,, compared to what they let them take.it was an is awful. ..I AM SO PISSED I PULLED MY DIRECT DEPOSIT OUT OF THERE FOR THIS NEW MONTH ..Left just enough in there to keep the account open…I NEED HELP SOON…SINCERELY,,,LORI ANN MARCHESE.GET TO THEM.. AN TO ME.. A.S.A.P. L..A..M

    1. ReportYourScam

      Dear Lori,

      We sincerely thank you for sharing your distressing experience with us and are truly sorry to hear about the distress and inconvenience you’ve encountered. We value such information as it helps in raising awareness and assisting others who might be in similar situations.

      Could you please provide more specific details, emails, or URLs related to these fraudulent activities? This will allow us to investigate further and write more accurately to warn the public about such scams.

      Additionally, we strongly advise continuing to work with local law enforcement and your bank to resolve this situation and consider seeking legal counsel for more specialized advice. Please also ensure that you maintain strict confidentiality of your personal and financial information, reporting any suspicious activities immediately to the concerned authorities.

      We look forward to receiving more information from you and aim to bring more awareness to prevent such unfortunate incidents in the future.

      Sincerely,
      Ben from ReportYourScam.com

      1. Anonymous

        Scammed my elderly mother out of $200000 thousand dollars using pch scam and I’m going to find them and take. Their life after I chase them severe pain and torture

        1. ReportYourScam

          We understand the distress and frustration you must be feeling due to the scam that affected your mother. However, it’s crucial to handle this situation in a legal and safe manner. Taking matters into your own hands, especially with intentions of causing harm, is not only dangerous but also illegal. We strongly advise against any actions that could put you or others in harm’s way.

          Instead, we recommend seeking professional assistance. For a case involving such a significant amount of money, especially in a scenario like a PCH scam, getting in touch with a specialized service like CNC Intelligence could be beneficial. They are experts in Cryptocurrency Forensic Analysis and have experience in assisting law enforcement and law firms with asset recovery cases. They might be able to help trace the cryptocurrency transactions and provide necessary evidence to support legal action.

          Additionally, it’s important to report this crime to the local authorities and any relevant financial institutions involved. They can take further steps to investigate and prevent such scams from happening to others.

          Remember, the path to resolution lies in working with the right professionals and legal authorities. We wish you the best in resolving this difficult situation.

  2. Gloria Dawn McCulley

    I think I was scammed by he called it Trust Community Foundation of the government got me for 3,750.00 in Apple Gift cards can i get money back a senior citizen

    1. ReportYourScam

      I’m sorry to hear that you may have been scammed. Unfortunately, if you have already given someone the Apple Gift cards, it may be difficult to recover your money. Gift cards are often used by scammers because they can be difficult to trace and recover once they are used.

      However, there are some steps you can take to try to protect yourself and report the scam:

      1. Contact Apple: Apple may be able to help you recover the value of any unused gift cards or provide information on how to report the scam.

      2. Contact your bank: If you provided any personal or financial information to the scammer, contact your bank to report the fraud and take steps to protect your accounts.

      3. Report the scam: You can report the scam to the Federal Trade Commission (FTC) or your local law enforcement agency. Reporting the scam can help prevent others from becoming victims and may help with any investigation into the scam.

      It’s important to be cautious when receiving unsolicited phone calls or emails and to never give out personal or financial information unless you are absolutely certain of the legitimacy of the request.

  3. Molly Musselman

    I was asked if I wanted a job posting real estate pictures on Market place and I wanted a job so I took it.It was supposed to be 700 a week 6 weeks ago then Linda Williams told me I had to pay a 20 dollar fee for processing.I though she was for real so I did it never got my payment. She then pushed me over to Nevaeh Brittany and the processing fee went up to 75 dollars.Then I was sent to Demond Collins and the processing fee went to 200.00 and now today it’s 750.00 for processing it. I started looking for help I news then they were scamming money.I lost over 2000.00 dollars. All I want is my money back Molly Musselman

    1. ReportYourScam

      I’m sorry to hear that you’ve fallen victim to an online scam. Unfortunately, this is a common tactic used by scammers to lure people in with the promise of a job or some other type of financial opportunity, only to take advantage of them and steal their money.

      It’s important to always be cautious when receiving unsolicited job offers, especially when they involve paying money upfront. Legitimate employers will never ask you to pay money for a job or for processing fees. You should always research the company and the person making the offer before accepting anything or giving them any personal or financial information.

      You can report the scam to the authorities, such as the police or the Federal Trade Commission (FTC). You should also contact your bank or credit card company to report the fraudulent charges and see if you can get your money back.

      In the future, remember to always be vigilant and skeptical of any job offers or financial opportunities that seem too good to be true.

  4. Sue

    I bought Bitcon 2 years ago when it was being advertised on TV by Movie Stars. I was contacted two weeks ago by someone claiming that my investment had grown to $25,000. After several phone calls which I ignored I was sucked into believing him. Unused to computer programs I was tricked into downloading Smart Chat. Whilst he kept talking he convinced me I needed to give access to my bank to deposit the money. With my attention adverted he managed to transfer my complete bank account including cash, credit card balance and redraw from my home loan totalling AU$34,000.
    He did this explaining I needed to give money to receive the funds but I had no idea that he had transferred so much. When I contacted my bank they retrieved AU$19,000.

    On a different note I have received a letter addressed personally to me from CGU Insurance Customer Refunds with full contact details of CGU, Reference numbers and policy number. Signed Matthew Hunter. ABN numbers are included.
    Is this a Scam?
    Looking on line it seems to be

    1. ReportYourScam

      Hi Sue. It is advisable to contact CGU Insurance via the contact information detailed on their website and verify that the letter is correct. Keep in mind that you should not have to pay anything in order to receive a refund.

Leave a Reply