Viagogo Review – Is it a Big Scam?

If you’re looking for a ticket to that sold-out show or event, then Viagogo is the place for you. It is an online ticket marketplace that allows you to buy and sell tickets to just about any event. Whether it’s a concert, sporting event, or theater show, you’ll likely find tickets for it on Viagogo.

The tickets on this portal are typically sold by other ticket holders who are looking to offload their tickets for whatever reason. This means that the prices on this portal can vary greatly, so it’s important to do your research before buying anything. That being said, you can usually find tickets on Viagogo for less than face value.

The website is easy to use and you can search for tickets by event, date, or price. Once you find the tickets you’re looking for, you can purchase them directly on the site. They also offer a buyer guarantee, so you can be sure that your tickets will be valid and arrive in time for the event.

Of course, their rating is not good and despite being an age-old company, the number of complaints against them is still on the rise. To make the decision making process easy for you, we have gathered the following information. Go over the paragraphs below and it will take you through everything you need to know about them. 

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Viagogo Review

What is Viagogo and How does it work?

Viagogo is an online ticket marketplace that allows people to buy and sell tickets to events. The company is based in London, England, and was founded in 2006. Viagogo allows people to search for tickets to events happening in their area, and also provides a platform for people to sell tickets they no longer need.

In simple words, they form the perfect bridge between people that are looking to either buy tickets or get rid of them for a fair price. While in theory, their business model sounds nice, that is not necessarily the case all the time.

Transparency issues and inflated prices are the main things that are haunting this firm for a long time. Of course, they have taken certain steps to address the issue, but it certainly isn’t effective enough yet. 

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    Customer Support

    The Viagogo customer support team is available 24/7 to help you with any issues you may have. Whether you’re having trouble using the website, need help with your order, or have a question about an event, they will be happy to assist you. You can reach them by phone, email, or live chat.

    Is it possible to sell individual tickets on Viagogo?

    Yes, it is possible to sell individual tickets via this platform. You can list your tickets for sale on the website, and potential buyers can browse and purchase tickets through the site. Viagogo does charge a commission for each ticket sold, so you will need to factor that into your pricing.

    There are other guidelines issued by the firm which can be found on the official site. If you have any specific query or concern, then talk with the customer support before making any kind of move.


    Viagogo is a popular ticketing platform that offers many benefits for both buyers and sellers. For buyers, it offers a wide selection of tickets for different events, as well as a user-friendly platform that makes it easy to find and purchase tickets.

    For sellers, Viagogo offers a convenient way to sell tickets, as well as a guarantee that they will receive payment for their tickets. Overall, this portal is a great option for both buyers and sellers looking for a reliable and user-friendly ticketing platform.


    There are a few downsides to using Viagogo. First, the prices of tickets are often marked up significantly, so you might end up paying more than you would have if you had bought the tickets directly from the venue or another ticketing site.

    Second, there is no guarantee that you will actually get your tickets. If something goes wrong with the transaction, you may end up out of luck and without a way to see the event. Finally, customer service can be very difficult to reach, and it can be hard to get help if you have a problem with your purchase.

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    Viagogo Customer Reviews

    There are mixed reviews about Viagogo online. Some users say that the site is easy to use and that they were able to find good deals on tickets. Others say that the site is difficult to navigate and that they were not able to find the tickets they were looking for.

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    Some users also complain about the fees that Viagogo charges. Overall, it seems that some users are happy with Viagogo while others are not.

    Is Viagogo a Scam Platform?

    There are many platforms out there that allow you to buy and sell tickets for events, but Viagogo is one that has been getting a lot of attention lately. The word on the street is that this platform is a scam, and that people have been scammed out of money when trying to buy tickets. There are also reports of people not receiving the tickets they paid for, or receiving tickets that are fake.

    So, is Viagogo a scam platform? It’s hard to say for sure. There are certainly some red flags that make it seem like this platform might not be completely legitimate. However, there are also some people who have had positive experiences with Viagogo. If you’re considering using this platform to buy or sell tickets, be sure to do your research and be cautious.


    As there is a lot of speculation around this firm, we advise our readers to be extra cautious with them. Remember, there are a ton of alternatives and all we have to do to ensure our best interest is think rationally and compare prices before making the payment. 

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